Privacy Policy

Privacy Statement – ​​Valmere Limited

Last updated: June 2026

Summary

Why we collect your data
We only collect your data when necessary, primarily to provide our services and fulfill the agreement with you. In some cases, we do this with your consent or based on our legitimate interests. In other cases, we are legally required to collect certain data.

How we collect data
We collect data directly from you when you enter information during checkout, contact our customer service, or interact with our webstore. We may also receive data indirectly from third parties, such as brand owners or online store operators for whom Valmere Limited acts as the Merchant of Record.

Data we collect
To process your order, we require personal data such as your name, email address, delivery address, and payment details so that payments can be processed via our payment providers. When you contact customer service, additional data may be collected as necessary to resolve your inquiry. In some jurisdictions, we may also collect identification numbers (e.g., local ID or passport number) to facilitate customs clearance or the payment of import duties and taxes.

How we use your data
We use your data to fulfill the agreement with you and for our legitimate business interests. This includes improving our services, supporting store operators, testing new features, and protecting our services against misuse or legal violations.
With your consent, we may send you specific offers, promotions, or marketing communications. You can opt out of these at any time.

To enhance your cross-border shopping experience, we use cookies and similar technologies to collect session and traffic data (including IP addresses), as explained in our Cookie Policy below. Our services do not respond to Do Not Track (DNT) signals. Data collected for analytical purposes is aggregated or anonymized and may be used without further notice.

Sharing your data
We share data with third parties solely to fulfill your order and provide our services. This includes, for example, the online store where you place your order, payment processors, and selected carriers. With your explicit consent, we may share your data with the store operator for marketing purposes.
We also share data with service providers who help us operate our services or provide analytics tools, provided they are legally required to protect your privacy and process data only in accordance with this policy and applicable law.
We may disclose data if required by a court order, government request, or legal obligation. We do not sell your data.

Protecting your data
We take measures to de-identify and anonymize parts of your data so that it no longer identifies you—either directly or indirectly—and cannot be re-identified.

Children’s privacy
We do not knowingly collect data from individuals under the legal minimum age in the jurisdictions where our services are available. If you believe we have collected such data, please contact us at support@val-mere.com.

Data sharing in the event of a structural change
In the event of a merger, acquisition, or other structural change, we may transfer your data to the relevant acquiring or successor entities. These entities must apply privacy protections that are at least as strict as those outlined in this policy and required by applicable law. We base such processing activities on our legitimate interests and certain legal obligations.

Other sites and services
To complete your order and provide our services, you may be redirected to third-party websites (e.g., when paying via PayPal or another provider). These sites are governed by their own privacy policies. Please read these policies carefully.

Your rights and choices under privacy laws
We protect your data and enable you to exercise your rights under applicable privacy laws. You may discontinue using our services at any time.
We implement technical and organizational measures to secure your data and mitigate the risks of theft, loss, unauthorized access, or misuse. We retain data only for as long as necessary for legitimate business purposes and to comply with legal requirements.
Depending on the laws in your jurisdiction, you have the right to access, correct, or request the deletion of your data. You can submit a request via support@val-mere.com. While not every request can be granted immediately due to legal obligations, we always handle your data…

Transfer of personal data outside your region.

Valmere Limited complies with all applicable laws and regulations regarding the international transfer of personal data.
Your data may be processed by third-party service providers or subprocessors that use servers located outside the European Economic Area (EEA). All such transfers are protected by legally binding agreements, including the European Commission’s Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
We transfer data within the Valmere Limited group and to subprocessors only in accordance with applicable law and this policy, depending on your place of residence and the services provided.
If you are located in the EU, the UK, or Switzerland, your data is protected under SCCs or other applicable adequacy decisions.

Dispute resolution
You can contact us at support@val-mere.com. We will make a good-faith effort to resolve any disputes with you.

Additional information for certain jurisdictions
If you are located in specific jurisdictions, additional clarifications may apply under local law. Please contact us or consult the relevant section of this policy.

Contact
Questions about your personal data: support@val-mere.com.

Why we collect your data.

We collect your data only when necessary. When you shop through Valmere Limited, we process your orders on behalf of store operators (“Store Owners”) and provide our services to ensure that products are delivered to you.
To provide our services, we require personal data such as your name, email address, delivery address, and payment details (for example, your credit card number) so that payments can be processed through our payment providers. When you contact customer support, we collect additional relevant information to resolve your inquiry.
In some cases, we collect your data with your consent, based on legitimate interests, or because we are legally required to do so.

Data we collect

We collect, among other things, your first name, last name, email address, phone number, postal address, and payment information (payment method and payment details, or voucher information where applicable). In some jurisdictions, we also collect identification numbers (such as a local ID or passport number) if required for customs clearance or the payment of import duties and taxes.
When you contact our support team, we process the information you provide in order to resolve your inquiry.

How we collect data

Purchases
We collect data directly from you when you interact with our checkout pages or place an order for items offered on the websites of Store Owners. In such cases, Valmere Limited acts as the Merchant of Record and uses the information you provide to process the transaction, deliver the order, and provide support in accordance with our Terms of Sale.

Store Owners
We may receive certain information from the Store Owner or payment provider in order to pre-fill transaction forms for you.

Log Files
Where permitted by law, we automatically collect certain information from your device when you use our services, including your IP address, browser type, internet service provider (ISP), date and time information, referring and exit pages, pages you click on, and other data transmitted by your browser.

Cookies and Tracking Technologies
We use cookies and similar technologies to continuously improve our services and user experience. Please refer to the Cookie Policy below for information about the types of cookies, their purposes, and retention periods.
– Essential cookies: Required to provide and optimize our services.
– Third-party cookies: Used for secure transactions and aggregated or anonymized analytics.
Analytics tools may include, among others, Google Analytics, Hotjar, Heap, FullStory, and other services (a complete list can be found in the Cookie Policy).

Do Not Track (DNT)
Our services do not respond to Do Not Track (DNT) signals.

Use of your personal data

By using our services to purchase goods, you provide us with a lawful basis to process and retain your data to the extent necessary to provide and improve our services.
We may also use your data on the basis of legitimate interests, where permitted by law, including to:
– maintain business relationships and operations, support Store Owners, and test new features;
– prevent and detect fraud or misuse;
– create aggregated, anonymized, or derived data for analytics, personalization, and troubleshooting.

We may inform you about security, administrative, or other operational matters related to transactions that you initiate or complete through our services. These are not marketing communications and do not require your consent.

Analysis of anonymous, aggregated, and analytical information.

Where permitted by law, we may share anonymized or aggregated data with Store Owners, marketing agencies, public relations partners, subsidiaries, or affiliated companies. This data does not contain personal information and is processed using procedures designed to prevent re-identification.
We may also share anonymous data (with or without compensation) with third parties, including advertisers and partners, without further notice.

Anonymous Data
“Anonymous data” means data that cannot identify an individual user, either directly or indirectly, and from which re-identification has been permanently prevented. Examples include aggregated usage statistics. Such data is not considered “Information,” and its use does not affect your rights under applicable privacy laws.

Directe marketing door Store Owners of Valmere Limited

You may be given the option, through our service, to specifically consent to receiving direct marketing communications via email, telephone, SMS, or post. These communications may relate to consumer goods and services available through our service, including offers from brands from which you have previously purchased or that may be of interest to you.
Your data may be used for direct marketing by Valmere Limited if you have provided your consent. You have the right to object to this at any time.
– Messages from Valmere Limited: support@val-mere.com
– Messages from a Store Owner: contact the relevant Store Owner directly.
– Alternatively, use the unsubscribe link included in the communication.

Sharing your personal data

Store Owners
When you make a purchase through a Store Owner’s web store, we share the information necessary to fulfill your order with that Store Owner. The Store Owner may use this information as if it had been collected directly by them, subject to their own privacy policy (for example, for delivery, returns, or the validation of memberships or loyalty programs).

Valmere Limited Affiliates
We may share your information with our subsidiaries or affiliated companies when necessary to fulfill your order (for example, for transaction processing, customs clearance, and the payment of import duties and taxes) or for other operational purposes directly related to your order. This may include transfers to other jurisdictions, in accordance with applicable law.

Third-Party Service Providers
We share your information with third-party service providers only to the extent necessary to provide our services, including payment processors, fraud detection services, authorized customs brokers, hosting providers, analytics providers, and fulfillment providers.

Legal Obligations and Necessary Disclosures
We may disclose your information to comply with applicable laws, enforce our Terms of Sale, or protect the rights, property, or safety of Valmere Limited, its users, or the public.

Corporate Restructuring
In the event of a merger, acquisition, bankruptcy, or liquidation, your information may be transferred to the relevant entities. These entities must provide at least the same level of privacy protection as required by law. We rely on legitimate interests and legal obligations as the basis for such transfers.

Transfers outside your territory

Valmere Limited may transfer your information to affiliates or service providers outside your jurisdiction, including the United States. All transfers are carried out in accordance with applicable law and are protected by legally binding mechanisms, such as the EU–US Data Privacy Framework (EU–US DPF) and the UK extension.

Complaints and Dispute Resolution
If you have any questions or complaints regarding the handling of your data, including transfers from the EU or the UK to the United States, please contact us at support@val-mere.com.
If the matter cannot be resolved internally, you may make use of independent dispute resolution services, including JAMS (see the JAMS link), free of charge, in accordance with the EU–US Data Privacy Framework (EU–US DPF) principles and the UK extension.

No Sale of Personal Data
Valmere Limited does not sell your personal data and shares information only as outlined above in order to provide our services.

Binding Arbitration Notice
Under certain conditions (as described in the EU–US Data Privacy Framework (EU–US DPF) principles), you may invoke binding arbitration by sending a notice to support@val-mere.com.
Valmere Limited is subject to the investigation and enforcement powers of the competent authorities, including the Federal Trade Commission (FTC), with respect to transfers to the United States.

Additional Notes on Data Transfers
Our primary data servers are located within the EEA. Depending on the services used and the locations of third parties, your data may also be stored or processed in, among other places, the United Kingdom, Israel, and the United States.
Recipients may include Valmere Limited entities and affiliates, Store Owners, third-party service providers, and subprocessors involved in fulfillment, payment processing, or other service operations. All recipients are required to process data in accordance with Valmere Limited’s policies and GDPR-equivalent protections.
Valmere Limited accepts responsibility for the security of your data during these transfers.
In countries with specific local requirements, additional terms may apply (see “Additional Information”).

Protection of your data

We follow generally accepted industry standards (administrative, physical, and technical safeguards) to protect the integrity and security of your data. Sensitive information (such as payment or fraud-related data) is encrypted during transmission, and our payment gateways are PCI-compliant. However, no method of transmission or storage is 100% secure.
We retain your data only for as long as necessary to fulfill legitimate business purposes, comply with legal obligations, enforce our terms, resolve disputes, or meet reporting requirements. When the data is no longer needed, we delete, de-identify, or anonymize it, to the extent permitted by law.
Questions about data security: support@val-mere.com.

Your choices

We collect only the minimum amount of data necessary to provide our services. You may stop using the service at any time; once you do, we will stop collecting your data. Certain information relating to previous transactions may be retained for legal, tax, or business purposes.

Your rights under privacy laws

Depending on your jurisdiction, you may have the following rights:
Right of access – to obtain confirmation as to whether your data is being processed and to receive a copy of your data. Identity verification may be required.
Right to rectification – to correct inaccurate, incomplete, or outdated information.
Right to erasure – to request the deletion of your data. We will assess such requests in accordance with applicable law.
Right to restriction – to request the restriction of certain processing activities.
Right to data portability – to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another controller where the processing is based on consent or a contract and is carried out by automated means.
Right to object – to object to processing based on legitimate interests. You may always object to direct marketing by unsubscribing through us, the Store Owner, or the unsubscribe link.
Rights relating to automated decision-making – the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significant consequences.

Children’s Privacy

Our service is not intended for children under the age of 16 (or the minimum age applicable in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it immediately.
Notifications: support@val-mere.com.

Other Sites and Services

Our service may contain links to third-party websites and services that are outside our control. We are not responsible for their privacy practices or content. Your use of such websites and services is at your own risk. Please review their privacy policies.

Changes to This Policy

We may update this policy from time to time. Minor changes will take effect seven (7) days after publication, while material changes will take effect thirty (30) days after publication.
If a new policy materially reduces the protection of your privacy, you may object to the changes and discontinue your use of the service. Continued use of the service after the effective date of the updated policy constitutes acceptance of the changes.
In some cases, legal requirements may require changes to take effect immediately.

Contact

For questions about your personal data or to contact the Data Protection Officer, please email: support@val-mere.com.

Postal Address

Tompazi, 70

1055, Nicosia, Cyprus

Mr Stiff Privacy Policy (Brand)

Last updated on April 25, 2026.

Thank you for placing your trust in Mr. Stiff. We take your privacy seriously and do everything we can to protect your personal information.
This Privacy Policy explains how we collect, use, share, and protect information in connection with your use of our website and services. By visiting and using our website, you agree to the terms of this policy.

1. Information Collected

We may collect certain personal information when you visit our website, such as your name, email address, telephone number, billing address, and shipping address.
We also automatically collect certain information when you interact with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.

2. Use of Information

We use the information collected to:

  • Process and ship your orders

  • Manage your account and provide you with access to certain features of our website.

  • Keep you informed about the status of your orders and shipments.

  • Inform you about offers, promotions, and newsletters (if you have opted in to receive them).

  • Improve our services and tailor them to your needs.

3. Sharing of Information

We will not sell, rent, or trade your personal information to third parties. However, we may share information with trusted service providers that assist us in carrying out our business activities, such as payment processors and delivery services.
We may also share information to comply with legal obligations or to protect our rights and property.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. Although we strive to ensure maximum security, no method of transmission or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, update, or delete your personal information. Please contact us at info@mr-stiff.com to submit these requests. We will respond to your requests within a reasonable period of time.

6. Changes to the Policy

This Privacy Policy may be updated periodically to reflect changes in our practices. We will post the updated version, together with the revised date, on our website.

If you have any questions about this Privacy Policy, you can contact us at info@mr-stiff.com.

Thank you for choosing Mr. Stiff.

Mr. Stiff, info@mr-stiff.com

Privacy Policy – Valmere Limited

ADDITIONAL INFORMATION FOR USERS IN CERTAIN JURISDICTIONS

EU/UK (GDPR and UK DPA)

If the GDPR or the UK Data Protection Act (UK DPA) applies to the processing of your personal data by Valmere Limited as the data controller, the provisions set out below shall apply in addition to, and shall prevail over, the foregoing provisions.

Legal Basis and Transfers to Store Owners
Processing is primarily necessary to provide the services and to perform your contract with us. In addition, we may process your data based on your consent, our legitimate interests, or our legal obligations.
Your data may be shared with Store Owners for order processing purposes (contractual necessity) and for their legitimate interest in promoting sales. Please refer to the Store Owner’s privacy policy for further information.
Where consent is required, we will obtain it from you.

Data Protection Officer / EU–UK Representative
Contact: Alina Kulikovska, support@val-mere.com.

Rights
You have the right of access, rectification, erasure, restriction of processing, data portability, and objection (including objection to direct marketing), as well as the right not to be subject to decisions based solely on automated processing.

Children
Our services are not directed at persons under the age of <16 (or the minimum age applicable under local law).

Retention
We retain your personal data only for as long as necessary and in accordance with the GDPR’s principle of storage limitation.

Doorgiften buiten EU/VK
Servers in de EU (Ierland). Doorgiften beschermd door SCC’s of adequaatheidsbesluiten. Kopie SCC’s op verzoek via info@esygn.nl.
Let op: de VS wordt niet algemeen als adequaat erkend; gegevens kunnen onder VS-wet worden verwerkt met beperkter rechtsmiddelen dan in de EU/VK.

Australia

We comply with the Privacy Act 1988 (Cth). By consenting to overseas disclosure, you acknowledge that recipients may not comply with the Australian Privacy Principles. Complaints should first be directed to support@val-mere.com and, if unresolved, may subsequently be referred to the OAIC.

Canada

In general, we process your personal data with your consent. Refusing to provide consent may limit the availability of certain services. Cross-border transfers (including to the EU and the United States) are subject to other legal frameworks.
Your rights include access to your personal data, correction of inaccurate information, and withdrawal of consent (without retroactive effect).
Additional rights in Québec include data portability and de-indexing in certain circumstances.
Complaints may be submitted to the relevant privacy authority (using the links provided above).

China Mainland

Not intended for individuals under the age of <18 without parental consent. Personal data may be processed outside China (including in Ireland) and transferred globally to affiliates and partners where necessary.
By agreeing to this policy, you consent to the collection, use, disclosure, and transfer of your personal data, including sensitive information, in accordance with this policy.
Security measures are implemented in compliance with Chinese law, and additional consent will be obtained where required.
Your rights include access to your personal data, correction, deletion, data transfer, withdrawal of consent, objection to processing, account termination, and the right to receive an explanation of the applicable rules.

Hongkong

Not intended for individuals under the age of <18. Your personal data may be transferred outside your territory, and by using our services, you consent to such transfers.
You have rights under the Personal Data (Privacy) Ordinance, including the right to be informed about the collection of your personal data and its use for the specified purposes.

Japan

By using our services, you consent to the cross-border transfer of your personal data, including transfers to the EU and the United States.
You have rights under the APPI, including the right to be informed of the purposes of processing, access to your personal data, disclosure, correction, suspension of use or provision, and deletion.
Requests may be submitted to support@val-mere.com.

Singapore

By using our services, you confirm that you have read this policy and, where required, consent to the collection, use, and disclosure of your personal data.
Personal data may be transferred to carriers, Store Owners, payment providers, customs brokers, and logistics partners solely for the purpose of fulfilling your order.
You have rights under the PDPA, including the right to access and correct your personal data and to opt out of direct marketing communications.
No fee will be charged for access requests.

Protection & Retention (examples, including South Korea)
– Administrative measures: policies and employee training.
– Technical measures: access controls, encryption, and security software.
– Physical measures: restricted access to IT facilities.
Retention periods (South Korea examples):
– Contracts and cancellations: 5 years
– Payment and delivery records: 5 years
– Complaints and dispute records: 3 years
– Certified documents: 10 years
– Login logs: 3 months

Designated Data Protection Officer (DPO)
Name: Alina Kulikovska – Data Protection Officer (DPO) – support@val-mere.com

United States (State Consumer Protection Laws).

Rights (including under the CCPA/CPRA): the right to access, correct, and delete your personal data; to object to profiling; to data portability; to restrict the use of sensitive information; and to opt out of direct marketing.
We do not sell personal data.
Requests may be submitted to support@val-mere.com.
Timeframes: we will respond within 15 days, although this period may be extended by up to 45 days where permitted.
Additional rights for residents of Nevada and California (including under “Shine the Light” laws) apply as described in this policy.

Brazil (LGPD)

Not intended for individuals under the age of <18; personal data relating to minors of whom we are unaware will be deleted.
Transfers outside Brazil are carried out subject to appropriate safeguards, including Standard Contractual Clauses (SCCs).
Your rights include anonymization, deletion, access, data portability, withdrawal of consent, the right to object, and the right to lodge a complaint with the ANPD.

ESYGN LIMITED – COOKIE POLICY

Last updated: April 2026

We use cookies and similar technologies (such as tags, beacons, and JavaScript) to ensure that our services as a Merchant of Record function properly and are tailored to your interests.
References to Valmere Limited include all entities and websites/services affiliated with Valmere Limited.

What are cookies?
Small text files or similar technologies (such as HTML5 storage, LSOs, and fingerprinting) that store information on, or provide access to, your device. Cookies recognize your device and are essential to our services and your shopping experience.
Session cookies expire when you close your browser, while persistent cookies remain on your device for a specified period of time.



Types of cookies
We use both session and persistent cookies. Some are strictly necessary, while others help improve our services.
First-party cookies: cookies placed by our website.
Third-party cookies: cookies placed by other domains, for example for security, analytics, or advertising purposes during the checkout process.
Where a cookie contains personal data used for order processing, this Privacy Policy also applies.

What happens if I disable cookies?
We do not place non-essential cookies without your consent. You may delete or block cookies, but some features of our services may then not function properly.

Categories

  1. Essential – necessary for the basic functioning of the website and for completing purchases.

  2. Functional – improve your experience (for example, by remembering your currency and country preferences).

  3. Analytics – provide insights into website usage and performance, support error detection and testing, and may include tools such as Google Analytics configured with privacy settings.

  4. Advertising, marketing, and social media – used only with your consent; they help ensure relevance and measure campaign performance and are generally placed by third parties.

Obtaining and withdrawing consent
Your consent is required for non-essential cookies. You may withdraw your consent at any time by contacting us at support@val-mere.com.

Managing cookies
You can manage cookies through your browser settings (such as Edge, Chrome, Safari, and Firefox) and through the NAI, DAA, and YourOnlineChoices opt-out tools.
Do Not Track (DNT) signals are not supported.

Valmere Limited – Cookie Table

First-party cookies – Essential & Functional

Name

Category

Purpose

Session duration

EL_Session

Essential

Session and shopping cart management

End of session

EL_Locale

Functional

Language, currency, and shipping preferences

1 year

EL_CookieConsent

Essential

Stores your consent preferences

1 year

Third-party cookies – Essential (Cloudflare)

Name

Category

Purpose

Session duration

_cflb

Essential

Bot detection/secure browsing

Up to 24 hours

_cf_bm

Essential

Bot management and secure browsing

30 min

cb_ob_info

Essential

“Always Online”

30 sec

cf_use_ob

Essential

“Always Online”

30 sec

__cfruid

Essential

Rate-limiting

8 months

Third-party cookies – Analytics & Marketing

Name

Category

Purpose

Session duration

_ga

Analytics

Google Analytics: unique user identification

2 years

_gid

Analytics

Google Analytics: user behavior

24 hours

_fbp

Advertising

Facebook Pixel

3 months

_linkedin_oauth

Advertising

LinkedIn Pixel

3 months

_ttp

Advertising

TikTok Pixel

3 months

_reddit

Advertising

Reddit Pixel

3 months

_hjIncludedInSample

Analytics

Hotjar sample/heatmaps

1 year

_hjSession

Analytics

Hotjar session

End of session

_clck

Analytics

Microsoft Clarity session

1 year

For questions or assistance, please contact us at support@val-mere.com.
Any changes to this Cookie Policy will be communicated to you and, where required, we will ask for your consent again.

Valmere Limited

Tompazi, 70

1055, Nicosia, Cyprus


support@val-mere.com